Can insurance agents work from home

The insurance industry has evolved significantly over the past few years, embracing the digital revolution and adapting to the needs of an increasingly remote workforce. Insurance agents, in particular, have found new opportunities to work from home, enjoying a flexible work-life balance while maintaining their careers. This blog post will explore some of the best work-from-home jobs for insurance agents.

Independent Insurance Agent

Independent insurance agents work independently or under an agency, selling policies from multiple insurance carriers. This role allows for a high degree of flexibility, and many agents opt to work from home, setting their hours and work pace. According to a report by the Independent Insurance Agents & Brokers of America, Inc., nearly 63% of independent insurance agents work from home offices(1).

Insurance Sales Representative / Marketing Representative

Insurance sales or marketing representatives are responsible for selling policies to individuals and businesses. Many insurance companies now offer remote positions to their sales employees, allowing them to work from home and connect with clients via phone, email, or video conferencing. Even though these jobs may be advertised as remote, they might require light travel within a specific sales territory. This often involves making agency visits, attending or leading meetings, providing hospitality such as agency dinners, or attending trade events. 


Underwriters assess risk and determine whether to approve or deny insurance coverage for submitted insurance quotes. They typically work for insurance companies or brokers. Underwriters can work from home and use specific programs and online databases to evaluate risk. They communicate with agents virtually, including through virtual meetings. They may occasionally make site visits to agencies if they’re an externally-facing underwriter with a sales focus. 

Customer Service Representative

Customer service representatives are responsible for assisting customers with insurance-related questions and concerns. They typically work for insurance companies or agencies. A customer service representative may work from home and communicate with customers and agents through email, phone, and chat tools.

The property and casualty insurance industry offers a variety of work-from-home jobs, including independent agent, marketing representative, underwriter, and customer service representative. As companies adapt to remote work, these jobs may become even more prevalent. If you’re interested in a property and casualty insurance career, consider exploring these work-from-home opportunities.

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