Launch Your Career.

Most insurance agencies in Florida require employees to hold a 4-40 license.
Obtain your Florida 4-40 customer representative license quickly and conveniently with our online course and exam.

  • Learn Anywhere. Anytime.

    Our 4-40 licensing course is completely online, offering a self-paced and convenient way to become a licensed Customer Representative in Florida. In just a few minutes, you can be on your way to an exciting new career!

    100% Online
  • You Are Important.

    Representatives interact with customers regularly and have a huge impact on customer satisfaction and retention - which is the main goal of every insurer. Every insurance agency in Florida needs customer reps so opportunities are endless.

    800+ Insurance Companies in FL
  • Skip the State Exam.

    After you finish our course and pass the included exam, we’ll send your completion certificate directly to the Florida Department of Financial Services. With no need for additional testing, you’re ready to apply for your license. Easy as that!

    5 Opportunities to Ace the Exam

And Fast.

“The online CIR Designation course was exactly what I needed – a simple and fast means to my 4-40 license. Thanks!”


No Insurance Experience? No Problem.

In a world where experience seems needed to get any job you actually want, we make it easy to get your foot in the door! To apply, you only need to meet a few simple guidelines. You must be at least 18 years of age, a resident of the State of Florida, and a U.S. citizen or legal alien who possesses a work authorization from the United States.

The Best Option for Your Schedule. And Your Wallet.

  • Competitor's 4-40 Course

    • 40 hours in classroom
    • three full-time weekends
    • $439 + cost of text book
    • on campus
    • waives state exam
  • All-Lines 4-40 Course

  • Traditional Education

    • associate or bachelor’s degree
    • 2-4 years of college
    • $3,000 – $10,000 per year
    • on campus
    • if candidate has taken 9+ hours of specific insurance classes, exam may be waived. Official transcript required.
See Florida Statute 626.221 (j) where certification by All-Lines Training (a brand of AdjusterPro) is approved as an alternative to the state exam.


Florida 4-40 Licensing
4.4 Based on 2346 reviews
  • Most Thorough

    I have worked in banking for the last 30 years and just switched over....this is the most thorough training I had received in many years!

  • Best Online Courses I Have Taken

    "This was one of the best online courses I have taken. I love the fact that it allowed me to go back over the parts that I needed help with. I also like the fact that you can go to the test and see the parts you really needed to study. I will definitely be using them to further my insurance education. #thumbsup"


    "The study modules were packed with information. The course itself is very easy to follow and understand. The quizzes are extremely helpful to prepare you for the final exam."


Frequently Asked Questions

  • Who needs a Florida 4-40 license?

    The 4-40 customer representative license is required to work for most insurance agents and agencies in Florida. It’s designed for salaried employees of insurance agencies, not agents or brokers who earn the majority of their pay from sales commissions. The 4-40 license allows you to make quotes, explain policies to clients, and provide valuable assistance to sales agents.

  • What is the role of a licensed customer representative?

    As a customer rep, you’ll handle many of the day-to-day tasks for the agent or agency. You might discuss policies and coverages with customers, answer their questions, handle personal information of clients and potential clients, or make policy changes. Customer Reps can also sell insurance, as long as they are under the supervision of a licensed general agent. Other responsibilities include developing good relationships with policyholders, upselling coverage, and encouraging customers to refer friends and family.

    Customer Reps are often seen as the ‘face’ of the agency since they communicate with policyholders and would-be policyholders on a regular basis. They can have a huge impact on customer satisfaction and retention, (the main goal of any insurer) so they are incredibly important. Customer Reps can make commissions, however, commissions cannot total more than half of their annual pay.

  • How do I get a Florida Customer Service Representative (4-40) License?

    To obtain your Florida Customer Service Representative (4-40) license, complete the following steps:

    1. Meet the basic Florida Customer Service Representative (4-40) Licensing Requirements

      • Be a natural person at least 18 years of age
      • Be a resident of the State of Florida
      • Be a United States citizen or legal alien who possesses a work authorization from the United States Immigration and Naturalization Services

    2. Complete the required Florida Customer Service Representative Course with state exam through AdjusterPro

    3. Process and submit Fingerprints according to instructions at Florida Department of Financial Services (FLDFS) Fingerprinting Requirements

    4. Submit application through MyProfile
    Applicants concerned with criminal background questions on the application can view a list of Disqualifying Crimes provided by the state

    5. If required, submit Proof of Citizenship Documentation

    6. Check to see if your license has been issued by logging into MyProfile

    See complete licensing details, including nonresident information at FLDFS Licensing Information.

  • Is there opportunity for career growth with a Florida 4-40 license?

    The simple answer: YES!

    Today, insurance is a part of every aspect of our lives. The industry is one of the largest in the world and employs millions of people in hundreds of different jobs and roles. No matter what your interest, there is likely a position in the insurance industry to suit your talents.

    On a smaller scale, the 4-40 License is a great way to break into this booming industry. Working as a customer rep will help you learn about the industry and insurance policies and give you real-world experience should you decide to become a full-fledged agent. Once you have taken our CIR Designation course and worked for 1 year as a licensed 4-40 rep, you qualify to apply for the 2-20 general agent license. In comparison, those who do not have their 4-40 license must take a 200-hour course and pass the state exam before applying.

  • What are the Florida 4-40 license continuing education and renewal requirements?

    You must renew your Florida 4-40 License every two years. While there is no renewal fee, license-holders do need to complete 10 hours of continuing education every renewal period and submit proof to the state in order to stay compliant.

    The 10-hours of CE must consist of the 5-hour Florida Law and Ethics Update and an additional 5 hours of elective credits.

    AdjusterPro offers a state-approved 5-hr Florida Law & Ethics Update course, as well as a 4-40 License CE Package that will completely satisfy your CE requirements.

    To see complete details on the 4-40 license, visit the Florida Department of Insurance 4-40 Documents. You can also contact the department at (850) 413-3137 or

  • Why should I choose All-Lines Training?

    Our team is passionate about providing the best insurance training courses and online classroom experience in the industry. We started small, with just a few courses that focused on the insurance adjuster market. But after releasing adjuster courses for every state, we’re focused on taking our national solution to the producer market.

    We are committed to helping you succeed at every step of your insurance career. All-Lines Training has actually been a business for far longer than most people realize. We’ve offered our Florida courses under the AdjusterPro brand for years and now going to expand our All-Lines offerings to include all things agent!

    At All-Lines Training, we believe in serving our customers with transparency, honesty, and adhering to the Golden Rule, treating others as we would want to be treated.

    Building our company upon these principles, here are a few other ways we differentiate from the competition:

    • All-Lines Training is a part of AdjusterPro, the nation’s leading provider of adjuster licensing and training. AdjusterPro has been in business for over 10 years and has trained over 50,000 adjusters. We also serve 8 of the country’s top 10 insurance carriers.
    • Our simple, engaging online training was created to help you comprehend and retain information
    • Keeping your license compliant is simple with our convenient continuing education courses
    • You’ll receive honest answers from our dedicated (real-people) customer engagement team
    • 98.4% customer satisfaction rating

    Whether you are just starting to explore the insurance industry or a Fortune 500 company, All-Lines Training is here to help you reach your goals and achieve success.