Get your Florida Customer Representative (4-40) License

We recommend:

Florida CIR Designation

Our 100% online course satisfies all Florida Department of Financial Services prerequisites for the 4-40 license.

  • Self-paced, low-stress learning environment
  • Florida-approved prerequisite for the 4-40 license
  • Hassle-free enrollment: Click below and start learning in minutes!


See Florida statute 626.7351 (3) where certification by All‑Lines Training (a brand of AdjusterPro) is listed as an approved licensing prerequisite.

AdjusterPro's Bottom Line

Becoming a licensed Florida insurance adjuster is easy and affordable with our online Florida Certified Insurance Representative Designation.

Customer Reviews

Online Florida Customer Representative License (4-40) Course

4.4 out of 5

average customer rating (79 reviews)

We publish every review we receive — good, bad, or just plain mean — unless the customer asks us not to, and even then we include that customer's rating in the average shown above.

★★★★★ Easy to learn and study!

Sara Barr, Sept 22nd, 2015

Easy to learn and study!

★★★★★ Beyond helpful

Jennifer Hernandez, Sept 21st, 2015

This course was beyond helpful.

★★★★★ Course was very user friendly

Josylynn Carbone, Sept 21st, 2015

This course was very user friendly.

★★★★ Extensively covered the main points

Robert Sewell, Sept 21st, 2015

Extensively covered the main points in my desired field.

★★★★★ Great

Jesse Eisdorfer, Sept 18th, 2015


★★★★ Great learning experience

Domingo Mesa, Sept 18th, 2015

It was a great learning experience. Very helpful program.

★★★★★ I did learn a lot from this course

Robert Greseth, Sept 17th, 2015

It was pretty easy going at first. But than it got a little bit harder as the tests went on. Especially with the material I was not familiar with. Overall I did learn a lot from the course.

★★★★★ Overall, easy!

Nicole Santini, Sept 17th, 2015

The course went by quickly. The knowledge is pretty logical; of course, memorizing coverage types and different policies was a must. Overall, easy!

★★★★ Covered a large range of information in a well organized manner

Justin Bonneville, Sept 17th, 2015

The course was easy to use and easy to follow. It covered a large range of information in a well organized manner.

★★★★★ Really like this course

Carmen Velasquez, Sept 16th, 2015

I really like this course. They explained everything throughly. The audio reader was just amazing. I like how they spoke every step of the way and the quizes were very helpful.

★★★★ Visual scenarios help a lot

Solange Cristina Villano Tello, Sept 16th, 2015

The course was great and the visiual scenarios help a lot to understand each deffinition of the terms use in the insurance industry.

★★★★★ Course was easy to follow and navigate

Ruben Pareto, Sept 15th, 2015

The course was easy to follow and navigate. I think the audio quality could be a little better

★★★★★ It was fine

Matthew Moore, Sept 15th, 2015

It was fine

★★★★★ Very easy to complete

Patria Manyi, Sept 14th, 2015

Very easy to complete. I will recommend to my co-workers.

★★★★ It was awesome!

Rachel Detert, Sept 14th, 2015

It was awesome!

★★★★ It was overall really great

Andrea Libby, Sept 14th, 2015

It was overall really great

★★★★ I was relatively well-prepared for the final exam

Megan Jones, Sept 14th, 2015

Some of the modules were really long, however I felt that I was relatively well-prepared for the final exam, and I passed. I did take issue with the fact that when I wanted to review old modules, I had to re-take the quizzes to continue progression....

★★★★★ Course made learning this information very direct and easy

Christine Spang, Sept 13th, 2015

Adjusterpro's CIR course made learning this information very direct and easy. They give yo all the tools and supor as well as information to be successful in this industry. As long as you are able to go from section to section and listed and read along there is no way to not pass this course.

★★★★★ Course did the job effectively

Benjamin Richman, Sept 12th, 2015

Other than the fact that several of the questions were not emphasized in the course process, the course did the job effectively

★★★★ Easy to use format

Carol Mincheff, Sept 12th, 2015

The course was set up in an easy to use format. The sections and sub-sections were clearing defined with examples of situations in many sections. Having the pdf versions available to print and take notes on is a valuable part of this course. Some of the "voices" used to narrate the sections were a bit tedious to listen too, but overall the narration was well done. The deeper the voice the better it is to understand and follow. Even though there are quizzes at the end of sub-sections, it would be nice to have a Final Exam Review before taking the Final Exam. A practice exam per se with feedback of areas needing more review. There is an extreme amount of information presented and a review after going through all the courses would be of great use.

★★★★★ Retained a lot of information

Brennen McDaniel, Sept 10th, 2015

I thought it was very thorough and informative. I am an "outline" learner and like everything spelled out for me. This course definitely gave definition to every detail and section and I defintely retained a lot of information.

★★★★★ If you study, you got it

Miriam Elsa Rodriquez, Sept 10th, 2015

If you study, you got it.

★★★★★ Good

Camilo Veciana, Sept 10th, 2015


★★★★ Easy to understand and follow

Robin Kilts, Sept 9th, 2015

Course was easy to understand and follow. I had some issues with quetions and answers but support was very informative.


Tiffany Mitchell, Sept 8th, 2015

Customer provided star rating but no written review.

★★★★ Customer friendly for sure

Timothy Knapp, Sept 8th, 2015

Customer friendly for sure

★★★★ Great course

Kiahna Scala, Sept 8th, 2015

This was a great course. It gave me in depth information about insurance.

★★★★★ Detailed material that made it easy to understand

Presley Kreischer, Sept 7th, 2015

The course provided me with very detailed material that made it easy to understand.

★★★★ Course was thorough

Ashley Wilson, Sept 7th, 2015

This course was thorough and went in-depth reviewing the knowledge one needs to be a competent CSR. However, there were a couple question asked during the mini quizzes that went over items not yet reviewed. I suppose that overall, the information was as compact as possible, although it felt extremely long. It would have been nice it the quizzes during each section were limited to 3, rather than 7.

★★★★★ Love the interface and the easy method of education

Keily Luna, Sept 5th, 2015

It has taught me a lot of things that I did not know. I love the interface and the easy method of education.

★★★★★ User friendly

Ashley Dibble, Sept 5th, 2015

User friendly, powerpoint style.

★★★★★ The class is straightforward and it progresses functionally

Holland Berry, Sept 4th, 2015

This course is very through. There is a lot of information to absorb. But, I supposethat is the nature of insurance. I enjoyed having the text in front of me and also being read the slides aloud (especiallythe Susan Sarandon sound-a-like.) The class is straightforward and it progresses functionally. Some modules are more exhausting than others, of course. As I type, I can't think of any major complaints or grievances with the course.One small thing that comes to my mind is when you answer a question on the quizzes, it would be nice if the "incorrect" responsewas a little more detailed and actually gave an explanation why the answer is incorrect.I did see this on some of the questions, but not all. Overall,I learned a lot. My notes filled half a legal pad. The course took me about75 hours.Thank you for helping me to earn my 4-40 license, AdjusterPro.

★★★★ Learned alot

Xochitl Ayala, Sept 4th, 2015

I learned alot but had alot of technical difficulties, the reader read too slow.

★★★★★ Course was very effective

Juliana Como, Sept 1st, 2015

The course was very effective. Lots of outside information provided, as well as packed with information throughout the course. I learned so much about insurance and feel confident with my retained knowledge.

★★★★ Topics were well explained

Michael Bodogh, Aug 31st, 2015

Navigation was easy, and topics were well explained.

★★★★ Very thorough

Cheryl Hornstein, Aug 31st, 2015

It was very thorough. I learned things I did not know and was set up in a way that i was able to retain info.

★★★★★ Very informative and helpful

Kerri Norton, Aug 30th, 2015

I believe that the course was very informative and helpful for studying and preparing me for the Florida CIR exam.

★★★★ Very well spoken and thought out

Thomas Johnson, Aug 29th, 2015

Very well spoken and thought out

★★★★★ Online instructions were very easy

Kelly Emmons, Aug 28th, 2015

Everything went great. The online instructions were very easy and the course was very informative.

★★★ Course was alright

Keifer Mckillip, Aug 27th, 2014

The course was alright, I wish it told you at the end of the final exam what questions you got wrong or what sections you needed to look over.

★★★★★ I have now a better understanding how in depth the insurance business and world is

Lacecia Swales, Aug 26th, 2015

When I began this course I have to be honest I did not know much at all about insurance accept, auto and some homeowners, but just general terms. I have now a better understanding how in depth the insurance business and world is and I find it facinating. Thank you!

★★★★ Easy to follow

Traci Wilson, Aug 26th, 2015

Easy to follow course and easy to complete at my own pace.

★★★★ It was good

Fernando Nova, Aug 26th, 2015

Was great,but it froze couple time when I was doing my class and in middle of some of the test. and the sale person told was going to see the same questions all over if or when I retake the test and that was not true i saw all but 2 to 3 of the same questions, so just know these things.other than that it was good.

★★★ Course was very informative

Lindsey Fink, Aug 26th, 2014

This course was very informative. It was easy to read although there were quite a few spelling errors.

★★★★★ Experience with this course was amazing

Alexis Felix, Aug 25th, 2015

My experience with this course was amazing. i learned great things that i will use.

★★★★★ Alot of information was explained very well

Xochil Rodruguez, Aug 24th, 2015

Alot of information was explained very well with lots of great examples to make it easier for anyone with any level of experience.

★★★★ Made for learning

Ralph Feola, Aug 24th, 2015

Pretty well made for learning

★★★★★ Great!

Amarilys Martinez, Aug 22nd, 2015

Great! I was able to go at my own pace.


Yariann Irizarry, Aug 21st, 2015

Customer provided star rating but no written review.

★★★★★ Course was great

Rene Morales, Aug 20th, 2015

The course was great. Anytime I had a question, the response was quick.

★★★★★ Very user friendly!

Brittany Miller, Aug 19th, 2015

Easy to navigate and nicely designed. Very user friendly!

★★★★★ Course explanation and material was very helpful

Joel Shedd, Aug 19th, 2015

Course explanation and material was very helpful in passing the final exam.

★★★★★ Tips and definitions I found were very helpful

Yolizenia Lopez, Aug 18th, 2015

I really found this course helpful. The tips and definitions I found were very helpful. Just took some notes and made the quizez much easier.

★★★★★ Convenience of studying around my schedule

Sarah Villani, Aug 18th, 2015

Well organized course format with the convenience of studying around my schedule.

★★★★ Recommend this to anyone

Kasey Eodice, Aug 18th, 2015

This course was very informational, but I would've like to see more "Review" sections at the end of each section because some of the sections are very long. I had a couple of issues with the course, for example, the sumbit button would not work and I wouldn't be able to resume where I left off and would have to redo an extire section but the staff was very helpful and though they did not reply to my last email for help, they did respond to my other questions and concerns. I reccomend this to anyone interested in obtaining a license.

★★★★ Easy to use

Wendy Weyer, Aug 18th, 2015

Course was easy to use and informative.

★★★★★ Very organized

Daniel Pena, Aug 16th, 2015

It is very organized.

★★★ Easy to use

Cristal Lopez, Aug 16th, 2014

I found it easy to use; just a bit dragging on at times.

★★★★★ Great

Javier Alguino, Aug 13th, 2015


★★★★ Ease of access makes it worthwhile

Melissa McDaniel, Aug 12th, 2015

This online course was very informative and the ease of access makes it worthwhile.

★★★★ Overall pleased with this course

Debra Santorico, Aug 12th, 2015

I was overall pleased with this course. It was very helpful in learning about the insurance industry.

★★★★ Simple to use

Ashley Gonzalez, Aug 11th, 2015

Simple to use

★★★★ Straight forward

Yahaira Campos, Aug 11th, 2015

It was pretty straight forward. The course was a lot longer than I originally thought. Several sections were almost too long.

★★★★★ Course made learning the information needed, easy to understand

Krayshon Lawrence, Aug 5th, 2015

The Course was very helpful and easy to comprehend. This course made learning the information needed, easy to understand.

★★★★ Very helpful

Randon Carnathan, Aug 5th, 2015

It was very helpful, and straight to the point on the main topics.

★★★★ Instructions were plain and simple

Dean Argabright, Aug 4th, 2015

Easy to follow and instructions were plain and simple.

★★★ It was fine

Britton Bertram, Aug 4th, 2014

It was fine.

★★★★★ I would recommend AdjusterPro to anyone

Wanda Ojeda, Aug 2nd, 2015

I think that his course is very good. Its informative and easy to follow. I would recommend Adjusterpro to anyone.

★★★★★ Excellent layout of modules

Jonathan Bacarella, Aug 1st, 2015

Excellent layout of modules. I will definitely take my future licensing through this website. Thank you!

★★★ Simple and easy to understand

Carlos Esteban, July 29th, 2014

The course is simple and easy to understand. My only suggestion will be to use interactive examples that will help the learner to get a better understanding of the course, Because with all the information it can be a little bit confusing and hard to remember.

★★★ I did learn alot during the course

Sheila Boling, July 29th, 2014

I did learn alot during the course, It was alot of information to cram in, but all in all it was ok.

★★★★ Material was very good

Patricia Culver, July 28th, 2015

Course material was very good but the course resonse time online was problematic. System would not respond especially during timed testing.

★★★★ Extremely thorough

James Beal, V, July 27th, 2015

The course was extremely thorough...just long at times.

★★★★★ Very easy to stay focused on

Danielle Jenks, July 26th, 2015

This course was very easy to navigate and was very easy to stay focused on. I learned a lot from this course.

★★★★ Excellent

Susan Camacho, July 25th, 2015

Excellent. Very easy to understand.

★★★★★ Great!

Natalie Alfonso, July 24th, 2015


★★★★★ Loved delivery of speakers and how the quizzes are worded

Shaylia Fann, July 23rd, 2015

The learning modules were well written, concise, and informational. I loved the delivery of the speakers and how the quizzes are worded.

★★★★ Very helpful 

Ashley Jusino, July 23rd, 2015

It was very helpful & I learned alot.

★★★★ Good program 

Timothy Vail, July 21st, 2015

Good course, lots of helpful information. Some modules were longer and more difficult than others. Course material was sometimes repetitive and the audio together with the slides was at times distracting. Otherwise a good program, thank you!

Preview our new FL Customer Representative Course

We re-launched our Florida Customer Representative course in mid-2015 as part of an overhaul of all our online courses. We're very happy with the new course and think you will be, too.

Besides more comprehensive material, the new course includes audio narration (easily muted if you prefer), appealing visuals, and re-tooled quizzes — which all work together to make this course both effective and pleasant. Enjoy this 2-minute video tour:

Course Contents

All-Lines Training is pleased to offer the CIR Designation. This valuable Designation is named in Florida state law as an approved prerequisite for the 4-40 customer representative license: See Florida statute 626.7351 (3).

This course typically takes about 40 hours to complete. Per Florida regulation, the Certified Insurance Representative Designation covers the following topics of instruction:

  • Ethics
  • Office Management
  • Customer Relations
  • Automobile Insurance
    • Personal Auto
    • Business Auto
    • Garage Insurance
    • Florida Laws
    • Automobile No Fault
  • General Liability
  • Property Insurance
    • Personal Insurance Coverage
    • Commercial Property Insurance
    • Flood Insurance
  • Package Policies
    • Homeowners Insurance
    • Commercial Package Policies
  • Workers Compensation
  • Florida Insurance Principles, Concepts, and Law
  • Crime
    • Crime General Provisions
    • Crime Plans Coverage Forms
  • Surety Bonds
  • Marine
    • Inland Marine (Personal)
    • Inland Marine (Commercial)
  • Health
    • Health Insurance
    • Disability Income
    • Medicare Supplement
  • Residual Markets
    • FAJUA
    • WCJUA
    • FWUA
  • Agent Licensing Requirements
    • Agent Responsibilities
    • Change of address
    • Continuing Education
    • License Renewal

CIR Designation Exam

The online course evaluates students through a series of quizzes and an online final exam. You must score 70% or higher on each individual quiz to proceed. You are allowed to re-take each quiz until you successfully score a 70%. You must score at least 70% on the final exam, which may be retaken twice at no cost.

Frequently Asked Questions

What is the 4-40 license?

The 4-40 Florida Customer Representative license is required to become a legal FL Customer Representative, defined as "a salaried employee of the general lines (property and casualty) agent or agency that may transact automobile, water craft, home, motorcycle, and pet insurance under the supervision of a licensed and appointed general lines agent."

What are the requirements for obtaining a Florida 4-40 license?

Applicants for the 4-40 license must:

  • Be a natural person at least 18 years of age.
  • Be a resident of the state of Florida.
  • Be a US Citizen or legal alien who possesses a work authorization from the US Immigration and Naturalization Services.
  • Complete an online application for License and submit appropriate fees. Apply for license
  • Be fingerprinted at one of the Department's fingerprint sites. Click here for fingerprint locations and additional information.
  • If licensed in another state within three years, provide a Letter of Clearance
  • Complete all requirements including obtaining an approved designation such as All-Lines Training's Certified Insurance Representative. Click here for more details from the state of Florida.

Applicants with prior criminal history: Click here for more information.

How does the CIR Designation work relative to the 4-40?

Florida Statute 626.7351 (3) identifies several professional designations that are pre-requisites for licensure as a Customer Representative. One such designation is the Certified Insurance Designation (CIR) offered by All-Lines Training™, a brand of AdjusterPro.

Effectively, the CIR Designation represents the safest, easiest, and most cost effective way to get a Florida 4-40 license by fulfilling the mandatory Designation requirement.

Can I obtain the CIR Designation online?

Yes, our 100% online, self-paced Certified Insurance Representative Designation satisfies all educational and examination requirements for you to immediately obtain your 4-40 Florida Customer Representative license.

Just scroll up and click the blue "Start Course Now" button to add this course to your shopping cart!

Corporate Pricing — Request for Quote

We make corporate adjuster licensing & training simple. Just send us a quick request that details your needs and we'll be in touch asap.

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Florida Customer Representative (4-40) License Application

Simply put, you need to do three things:

  1. Complete the approved CIR Designation Course through AdjusterPro
  2. Apply for the license and pay the licensing fee*
  3. Complete the steps for fingerprinting
*Include a copy of your pre-licensing certificate of completion and designation letter when you submit your application. These documents are available within your online classroom. You can send them to the state of Florida by mail or by email following the directions on the Florida website.

Florida Customer Representative (4-40) License Fees

  • AdjusterPro CIR Designation (4-40) Course: $299
  • Initial Licensing and Application Fee: $50
  • License ID: $5
  • Fingerprinting Fee: $48.55

Total cost to get your license: $402.55

Continuing Education (CE) Requirement:

10 hours due bi-annually by end of licensee's birth month. When the CE requirement has been generated, the requirement can be viewed in licensee's MyProfile account.Section 626.2815, Florida Statutes.

Note: Additional information can be found on the FL DFS Continuing Education page.

Contact the Florida Department of Financial Services

Department of Financial Services, Bureau of Licensing, Room 419, 200 East Gaines Street, Tallahassee, Florida 32399-0319


Phone: (850) 413-3137

Fax: (850) 413-3291

Click here for further contact information.